Our Privacy Policy

GENERAL

Our mission

At GOALR, our mission is to put an accessible and affordable fitness and wellness service in the hands of every person on earth.

Please read these terms carefully so that you understand them. These terms cover all the services we provide to you through our healthcare app or other platform (“App”) and Websites both referred to together as the “Services”.

Any reference to “GOALR”, “our”, “us” and “Company” are references to GOALR Limited, a limited company registered under the laws of the Federal Republic of Nigeria (company number 1394141), the registered office being 5 Sonny Ekadeyan Close, Magodo Scheme 1, Lagos State of Nigeria.

These terms also cover the related websites as set out below (“Websites”):

• for our Services, www.goalr.world

When you use our Services, our fitness practitioners will serve you from Nigeria. 

These terms include details on our complaints procedure and what is required from you to provide the Services. You will be asked to accept these terms as part of your account registration. We may update the terms from time to time, and if your rights change we will always notify you of this. If you do not agree to, or cannot comply with, these terms as amended, you should not use the App or Website. You will be deemed to have accepted these terms as amended if you continue to use the App or Website after any amendments are made.

Our Privacy Policy sets out how your personal information will be used by us, which can be accessed as part of the account registration process, via the App, and on our Websites. 

The way we work is simple: we’re here to serve you and strive to ensure you have the best possible experience. We hold ourselves to the highest legal and ethical standards and we value hearing from you so if you have any questions or ideas, or if you need to provide notice to us, don’t hesitate to get in touch in the following ways:

• if you would like to speak about General Service, please mail us at hello@goalr.world

We would like to remind you that:

• We provide a platform for joining recommended  fitness challenges through our digital and AI fitness and wellness tools. The output from these does not constitute medical advice, diagnosis or prescriptions. 
• We need certain information from you in order to provide services (see section C)
• We don't take responsibility for laws outside the Federal Republic of Nigeria and governing access to our services. Some of our services are specifically designed for use in Nigeria and if you use them elsewhere you should check in your country or region that it is appropriate and lawful for you to do so (see sections E and H).
• The App is not suitable for unrestricted use by persons under 18 (see section E).

These terms include descriptions of each section, in bold text. These descriptions are to help you understand the terms but they are not part of the terms.

 

A) ABOUT US

About us and our services 

We provide fitness and wellness services (“Fitness Services” or “Services”) our Website and Application (“Platform”) through our digital and AI tools.

Our Services are provided in consultation with qualified fitness and wellness professionals (“Practitioners”) based in Nigeria.

  

B) OUR SERVICES

What our services cover, and what you need to check yourself when you use our services

General

1. We provide our services using our App and the Websites, and communication methods such as email. Our services include:

• the ability to enter questions and fitness information into our artificial intelligence checker to receive tracker and triage information;
• the ability to ask questions of our fitness professionals;
• access to other digital healthcare tools that provide health and lifestyle information.

2. We provide our Fitness Services with reasonable skill and care in consultation with appropriately qualified, and experienced, staff and fitness practitioners. ]
3. By completing and submitting the Goalr questionnaire, our fitness practitioner provides a recommendation based on the information provided (“Report”). Neither the Report, nor other outputs from the questionnaire, constitute medical advice, diagnosis or acts as a substitute for a doctor.

C) WHAT WE NEED FROM YOU IN ORDER TO PROVIDE SERVICES

We can’t provide our services without certain information and other things from you 

• We can only provide the services in accordance with these terms if you provide us with the information we need in order to help you. You must be careful that:

• any information you give to us, or enter into the App is accurate and in English;
• you follow any instructions you are given;
• you follow any instructions regarding fitness regimes or fitness products we recommend; and

• We rely on an accurate record of your use of services in order to do this. Please do not therefore register more than once for our services.

D) TECHNICAL REQUIREMENTS FOR USING THE APP

The App includes software provided by people other than the Company, and uses certain data that you provide to it in order to work

• The App operates only on iPhone version 4S or higher running iOS 10 or higher, or Android-enabled phones running Android v4.3 or higher. It requires a consistent 3G, 4G or faster data connection and does not operate reliably on GPRS or EDGE connections.^[a]
• We recommend that if you are using a wireless network to access the App, you avoid use of public wi-fi facilities in favour of a personal wi-fi connection, and that the wireless network is secured with WPA-2 security. We recommend that the device from which you access the App is password protected, set to lock after a short period of inactivity, and protected with suitable anti-virus and anti-malware software.
• From time to time, updates to the App may be made available to you. We recommend that you use the latest version of the App at all times, to take advantage of the latest enhancements. Depending on the update, you may not be able to use the Services until you have downloaded or streamed the latest version of the App and accepted any new terms.

 

E) REGULATION OF OUR SERVICES

Accessing our services outside Nigeria

• Our services are available to adults, Only.
• If you are accessing our services from outside Nigeria, you should check whether it is lawful to access our services in the territory where you are. We provide our services in compliance with Nigerian law and regulation and cannot take responsibility for any differences between those rules and any different rules applying to fitness and health services anywhere else.

 

F) CHILDREN AND OUR SERVICES

Adults can use our services on behalf of children, but children shouldn't use our services themselves

• This section F relates to the age-appropriate users of our Services. Individuals under the age of 18 are expressly prohibited from subscribing or signing up to our Services.
• We may suspend services or terminate user accounts if we reasonably suspect that they are being used in breach of the restrictions in this Section F.

 

G) PRODUCT SALES

We provide services which enable your purchase of products from third party sellers working with us 

• The App enables your purchase of healthcare and other products (“Products”) sold by our third party product partners (“Suppliers”).
• If you use the App to order a Product, our responsibility is to place that order on your behalf with its Supplier. Your contract for supply of a Product is with the Supplier, not with us and the Supplier is responsible for Product sourcing, quality and delivery.
• As part of the Product order process, a Supplier will contact you with the terms and conditions applying to your Product order including your right to cancel.
• Please contact us if you have any issues with your Product order. We will, acting on your behalf, raise these with the Supplier.
• Product images (where available) on the App are illustrations and we do not enable the ordering of Products accurately reflecting their colours as shown on the App.
• Where applicable, we will collect payment for your Product order when it is made, but will refund your payment if the Product order is not in stock or cannot be supplied. If a Supplier makes a refund of amounts paid by you to us, we will pass that refund to you.

 

H) MONITORING SERVICES

What our Monitoring service does, what you can rely on it to provide, and when you shouldn't use it

• The App is able to display data resulting from fitness and wellness related data regarding you for monitoring (“Monitoring”).
• Monitoring services are not a medical device nor should they be used for diagnosis or treatment of any medical condition. It is intended as an information aid only.
• Data may be input into the App for Monitoring:

• manually by you; and
• through third party devices or data streams which connect with the App.

• Monitoring enables the display of data only, is limited to the receipt of data from the above sources, does not provide diagnostic or other advice or recommendations, and does not provide a complete or up to date record of your health at any given time.

 

I) OTHER LIMITS ON OUR SERVICE

Other limitations and restrictions on the use of services

• We do not tolerate abuse or offensive behaviour towards other users.
• Our services are designed to be accessed remotely by any of our subscribers/customers and are not designed for non-English speakers.
• We may need to ask you for certain personal information in order to provide our services. If you do not provide this information when requested, we may be unable to provide our services.
• The App has not been developed to meet your individual requirements. It is therefore your responsibility to ensure that the facilities and functions of the App meet your requirements.
• While certain information controlled, generated by, displayed within or stored in the App may be helpful in providing warning of certain medical or health conditions or circumstances, the App is not designed as, nor may you use it as, a device to detect, diagnose, treat or monitor any medical or health condition or to establish the existence or absence of any medical or health condition.
• We may suspend your access to services or terminate your account with us if your use of services breaches any of these terms. 

 

J) ACCESSING OUR SERVICES

How to access our services, and limitations and other terms concerning access 

• Our services are accessed remotely using the internet, data networks and devices which can access the internet (“Infrastructure”) and operate the App and our Websites. We make the App and our Websites available for access using Infrastructure, but are not responsible for Infrastructure ourselves. If you wish to use the services, you should ensure you have an internet-enabled device and a sufficient internet connection available.
• Technical or security threats or issues affecting the Infrastructure may require us to suspend our services in order to ensure they are secure and/or operating optimally. We will minimise these suspensions, but are not responsible to refund charges or compensate you if they occur, unless they exceed 30 days in aggregate in any 12 month period, in which event you may cancel your agreement with us.
• When you use the App or send emails to us, you are communicating with us electronically. We will communicate with you by e-mail or by posting notices, alerts, prompts, information fields or other information through the App as necessary  to deliver the services to you.
• We operate anti-virus and malicious software prevention measures on the Websites and our App, but we cannot guarantee that our services will always be virus-free. You should ensure that your devices used to access services are protected against viruses and malicious software. You must not use or expose the App or the Websites to virus or malicious software contamination.
• You must not attempt to gain unauthorised access to the services, App or Websites. Installation of the App on a device that has had its operating system compromised by the process of Jailbreaking (Apple iOS) or Rooting (Android) is not permitted and may result in the security of your personal data being compromised.

 

K) CHANGES TO THESE TERMS

What happens if we change these terms

We may need to change these terms sometimes, for example, when the rules regulating our services change, in order to ensure that our services are secure and your information is safe, or when we update or modify our services or our Charges. If we make a change to these terms that affects your rights or obligations, we will notify you.

L) HOW WE MAY USE YOUR PERSONAL INFORMATION

How we use your information

We use your personal information in accordance with our Privacy Policy. Please take the time to read it as it includes important details about how we secure and process your data.

 

M) LIMITATIONS ON SERVICE PROVISION

Sometimes, you will not be able to receive services – this section explains why 

• We may not be able to provide our services if they are affected by events outside our control. We are not responsible to you if this happens, but if it does, we will notify you as soon as we can and take the steps that we reasonably can to minimise the interruption to our services.
• If there is the risk of a delay of more than 2 weeks to service performance, you may cancel your agreement with us (and we may do the same). 

 

N) PRICE AND PAYMENT

How we calculate the price you pay us for our services and how you pay us

• For All Services:

• The price of our services will be set out in the App or on the website at the time of our commitment to provide services. Our prices may change at any time, but price changes will not affect any services that you have already ordered.
• you are responsible for paying the price for our services (“Charges”). Charges exclude VAT, where applicable, unless otherwise stated.
• We will usually charge or invoice you for services at the time you order them. Any amounts charged or invoiced are due and payable upon our invoice being issued unless otherwise specified in these terms or the App.
• you can pay for services using a credit or debit card.
• subscriptions available within the App are monthly or annual subscriptions (“Subscriptions”), payable up-front in advance. For your convenience, the per-month price may be displayed.
• subscriptions will automatically renew and we will take payment at the end of each monthly or annual subscription period (as applicable), unless you cancel the Subscription prior to the end of the relevant subscription period. We may suspend our provision of services if you do not pay any of our Charges on time.

 

O) OUR LIABILITY TO YOU

Because these terms are part of a binding legal agreement, we must compensate you for the loss you suffer if our service doesn't comply with these terms. However, we don't compensate you for all losses. This section is important as it explains those things.

• If we break any of these terms and you suffer loss or damage, we are responsible for compensating you for that loss or damage if it was a foreseeable result of our breaking of these terms.
• We are not responsible for compensating you for loss or damage that is not a foreseeable result of breaking these terms. Nor will we be liable for indirect, incidental, special or consequential damages. 
• We will not be liable to you for an amount greater than the fees paid to us by you.
• If we provide digital content that is defective and damages a device or other digital content belonging to you, and we have not used our reasonable skill and care, we will compensate you or repair the device or content (at our election).
• We will not be liable for any loss or damage resulting from defective digital content where you have failed to follow our usage instructions or advice in these terms.
• We supply the services for private personal use and we are not responsible for any losses you suffer arising out of the use of the services which are business losses.
• We design our services, the App and the Websites to keep your personal health and fitness data secure and it is important that you follow the usage instructions and advice in these terms in order to keep your data safe. We are not liable for loss or unauthorised access to your data where it results from you not following these instructions and advice. 

 

P) OUR BRAND AND CREATIVE MATERIAL

The basis on which you use our App, Websites and services 

• We own copyright and other intellectual property rights in the App, Websites, our services and their content (“GOALR IPR”).
• You are permitted to use GOALR IPR in order to receive our services, store it on your device and print copies of it for your personal use. You are not permitted to copy, distribute or make any business use of GOALR IPR. You must not remove or obscure any notices regarding GOALR IPR.
• The GOALR mark, logo, combined mark and logo and other marks indicated in our App are our trademarks of the Company or its affiliates other countries. Other graphics, logos, page headers, button icons, scripts, and service names are trademarks of other businesses or our affiliates or Partners.

 

Q) LICENSE AND APP USE 

You are allowed to use the App but not copy it or distribute it 

• We grant you a limited licence to access and make personal use of the App and not to modify it, or any portion of it, except with our express written consent of the Company. This licence does not include any resale or commercial use of the App or its contents; any derivative use of the App or its contents; or any use of data mining, robots, or similar data gathering and extraction tools.
• The App or any portion of the App may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. Any unauthorised use terminates the permission or licence granted by the Company.
• You may not use any logo or other proprietary graphic or trademark of ours, our Partners or affiliates without our express written permission.

• The App or any Service may contain links to other independent third-party websites (“Third party Sites”). Third party Sites are not under our control, and we are not responsible for and do not endorse their content. You will need to make your own independent judgement regarding your interaction with any Third-party Sites, including the purchase and use of any products or services accessible through them.
• If any open-source software is included in the App, the terms of an open-source licence may override some of the terms set out in this section.

 

U) CANCELLATION

• For our Service, generally, there is no minimum Subscription period and you can cancel your Subscription with us at any time without additional charge. In such case, your cancellation will take effect at the end of the four-week period you have paid for and no further payment will be taken. There are different rules that apply within the first three months of subscribing and these are set out in paragraphs 3 and 4 below.
• You may cancel your agreement with us and your Subscription within 14 days of the day on which your Subscription begins (“Cancellation Period”). We will refund your Subscription fee to you within 14 days from the day on which we receive your cancellation notice provided that, if you use the App to receive Fitness Services within the Cancellation Period and you subsequently choose to cancel the Subscription services within the Cancellation Period, we may reduce the amount of any refund (or take payment from you) to recover the cost of any usage and benefit of our Fitness Services. These will be priced according to the pay as you go rates published on our website rather than the Subscription fee pro rata to the period of your Subscription period, to reflect reasonable use. We may also charge you for any products you have purchased from us within the Cancellation Period.
• If you cancel your Subscription outside of the Cancellation Period but within the first three months of subscribing, and you have used Fitness Services within that period, then we may charge you for a minimum 3 months subscription period (including your first month subscription charge). You can continue to make use of your Subscription for the period for which you are charged.
• You may end your agreement with us:

• if the services are unavailable for reasons outside our control as set out in section P or for technical reasons as set out in sections D and L;
• if you do not like a change we propose to make to these terms under section M; or
• if we have failed to fix or re-perform services not provided to the standards set out in section C.

• If you end your agreement with us under paragraph 5 of this section and you have a Subscription, we will at our discretion refund the proportion of the Charges you have already paid, however refunds are not guaranteed.
• If you want to cancel your agreement under this section, you must give us notice by sending an email to hello@goalr.world

We may end our agreement with you, subject to applicable regulation:

• if the services are unavailable for reasons outside our control as set out in section P;
• if you do not comply with the conditions on use of services set out in sections E and J;
• if you break any other term of this agreement and do not make good that break within 7 days of when we ask you; or
• if you do not pay us any Charges on time.

 

V) COMPLAINTS AND DISPUTES 

What happens if you have a complaint about our services or disagree with us about anything to do with these terms

• You can always give us feedback on our services by calling or emailing us via the details provided in the ‘About’ section above.
• If you have a complaint about our services, we would like to resolve it as soon as possible. Please tell us about your complaint as soon as you can so that we can do this.
• If you wish to make a formal complaint about our services, you should do so as soon as possible by calling or emailing us via the details provided in the ‘About’ section above. We may ask you for certain details about you and your complaint in order to address it. Please provide these as soon as you can so that we can resolve your complaint quickly.         
• Our Practitioners are registered healthcare professionals, and we will handle your complaint in an appropriate way, as required to do so by the professional rules that apply to our Practitioners and to our services, and following our complaints procedure.
• We will tell you the outcome of our investigation into your complaint and give you the chance to discuss it with us. If we have done something wrong, we will apologise to you.
• If any disagreement between you and us arises in connection with these terms, we will attempt to resolve it by discussing it with you.

 

• If we have not resolved a disagreement about these terms, or a complaint about our services, either of us can refer the dispute to mediation in accordance the Rules of the Lagos Court of Arbitration whose guidelines are found in (see https://www.lca.org.ng/wp-content/uploads/2016/02/Mediation-Guidelines-PDF-Final-Final-2.pdf).
• These terms are governed by Nigerian law and the Nigerian courts shall have exclusive jurisdiction to hear any claim arising out of or in connection with these terms or the use of our products and services.

 

W) OTHER IMPORTANT TERMS

Other provisions explaining how we may exercise our rights under these terms

• If there is any proposed transfer of our rights and obligations under these terms, we will always notify you in writing and this will not affect your rights under these terms.
• As our services are personalised, you may only transfer your rights or your obligations under these terms to another person if we agree.
• The agreement for our services is between you and us, and no-one else. Only you can enforce that agreement (although a parent or guardian may enforce their agreement on behalf of a person under 18 whose use of our services is allowed under section E).

TERMS AND CONDITIONS

At GOALR our mission is to put an accessible and affordable fitness and health service in the hands of every person on earth. We are passionate about high-quality fitness and wellness. We are also passionate about privacy. We strive to comply with the Nigerian constitutional safeguards concerning privacy and the Guidelines for Data Protection Regulation 2013 (NITDA Guidelines), Data Protection Act and the Cybercrimes Act 2015 (CCA), and to be market leaders when it comes to Wellness and privacy.

Our Service provides primary healthcare and wellness services, through our Website or App.

This policy explains how we use your personal data. We want to help you understand how we work with your data, so that you can make informed choices and be in control of your information. We invite you to spend a few moments understanding this policy. We may update this policy from time to time and, if we make any material changes, we will notify you when we do so. We will provide you with the opportunity to review such changes. By continuing to use our products and services after the changes have been made and we have notified you of them, the way we use your personal data will be subject to the terms of the updated policy.

This policy explains how we use your personal data for our healthcare services and products, including, amongst others, our private service. It also governs the use of your data through our App, or any of our website (and any reference to our App in this policy shall also include a reference to our websites).

This policy covers:

• Who we are;
• What personal data we hold and how we get it;
• What we use your personal data for;
• Sharing your personal data;
• Retention;
• Data security and transfers; and
• Your rights.

If you have any further questions about how we process your information, please don't hesitate to get in touch by contacting our Data Protection Officer:

Address: Data Security Officer, Goalr Limited, 5, Ayinde Akinmade Street, Off Admiralty Way, Lekki Peninsular Scheme 1, Lagos State of Nigeria.

Email: DPO@goalr.com   

WHO WE ARE

Our healthcare services are delivered by a single company registered in Nigeria: Goalr Limited (number 1394141)  which provides you with access to medical consultation, interface prescriptions and tests, and provides the technology that supports our services. The registered office and principal place of business is 5, Ayinde Akinmade Street, Off Admiralty Way, Lekki Peninsula Scheme 1, Lagos State of Nigeria.

Your relationship is with Goalr Limited. When this policy talks about ‘Goalr’, ‘us’ or ‘we’, it means Goalr Limited.

WHAT PERSONAL DATA WE HOLD AND HOW WE GET IT 

We use the following categories of personal data:

Personal details

When you register with us, you complete forms and provide us with basic information about yourself, such as your name, date of birth, physical address and email address. You will also provide us with a copy of identification documentation for ID checks to be vetted by us. 

Health and medical information

The main type of information we hold about you is health and medical information: information about your health, symptoms, treatments, consultations and sessions, medications and procedures. This includes details of your consultations with our doctors, and interactions with our digital services.

We get some of this information directly from you, when you register with us and when you use our healthcare services. We will receive your medical history from the information you furnish to us. If you have given consent for us to do so, we will retain the consultation notes that we take during your use of the service.  Any correspondence we receive from you is uploaded electronically to your Goalr medical record.

We retain recordings of our consultations with you, in order to provide you with an easy way to re-watch your consultations where you wish to, so that we can ensure high quality care is provided to you, and, with your consent, to allow us to learn from them to improve our services. These recordings are held securely in accordance with our retention policy. You can access recordings of your consultations at any time through the App.

We may also hold information about you and your health from other apps, devices and services where you have given your consent to that data being shared with us. Examples include where you decide to share information collected from a smartwatch or similar device with our App. 

Financial information

If you make any payments on the App, your credit/debit card details are processed directly by a third party processor that will store all payment information and transaction details. We will only retain details of transactions on secure servers and we will not retain your credit or debit card information.

Technical information and analytics

When you use our App, we may automatically collect the following information where this is permitted by your device settings:

(a)   technical information, including the address used to connect your mobile phone or other device to the Internet, your login information, system and operating system type and version, browser or app version, time zone setting, operating system and platform, and your location (based on IP address); and

(b)   information about your visit, including products and services you viewed or used, App response times, interaction information (such as button presses) and any phone number used to call our customer service number.

We work with partners who provide us with analytics and advertising services (for our services only and not for third party advertising). This includes helping us understand how users interact with our services, providing our advertisements on the internet, and measuring performance of our services and our adverts. Cookies and similar technologies may be used to collect this information, such as your interactions with our services.

Information obtained from third party services

You may choose to connect your existing accounts with other providers (such as a social media provider) to your account with us. This may, for example, make it easier to create an account with us. If you choose to do this, we will receive limited information about you from that provider, such as your email address, name, and other sign-up related details.

What we use your personal data for

The purposes for which we use your personal data and the legal grounds on which we do so are as follows:

• We obtain and use your personal details and financial details in order to establish and deliver our contract with you.
• Where you have provided your explicit consent, we will use your fitness information (always having removed personal identifiers, such as your name, address and contact details) to improve our fitness products and services, and our artificial intelligence system, so that we can deliver better healthcare to you and other Goalr users. This does not involve making any decisions about you – it is only about improving our products, services and software so that we can deliver a better experience to you and other Goalr users and help achieve our aim of making fitness and healthcare accessible to everyone. Strict confidentiality and data security provisions apply at all times.
• We may use strictly anonymised information (including medical information) to improve our healthcare products and services. 
• We may obtain and use data about your precise location where you give your consent (through providing us access to your location), for example, to help direct you to the nearest gym. We may also derive your approximate location from your IP address.
• We use your email address and/or phone number to contact you with occasional updates and marketing messages where you have not opted out, based on our legitimate interest in marketing our services to you and subject to your right to opt out at any time.
• Based on our legitimate interest in managing and planning our business, we may analyse data about your use of our products and services to, for example, troubleshoot bugs within the App, forecast demand of service and to understand other trends in use, including which features users use the most and find most helpful, and what features users require from us. This does not involve making any decisions about you - it is only about improving our App so that we can deliver better services to you. Strict confidentiality and data security provisions will apply at all times.
• Where necessary, we may need to share personal and financial details for the purposes of fraud prevention and detection.
• Where necessary for safety, regulatory and/or compliance purposes, we may audit consultations and your other interactions with our services. Strict confidentiality and data security provisions will apply at all times to any such audit and access.

We may use non-personal data (data from which an individual cannot be identified) to improve our products and services. 

RETENTION PERIODS

We retain your medical records in accordance with national and international best practice guidance - in particular. The below is a summary of our retention policy, but we may retain records for other periods as required by law or regulation.

DATA STORAGE, SECURITY AND TRANSFERS

We do not store your personal fitness data on your mobile device. We store all your personal fitness data on secure servers.

Goalr will not share your data with any third party AI Models.

Where you have chosen a password that enables you to access certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.

We do not store any credit or debit card information. Payments are processed via a third-party payment provider that is fully compliant with Level 1 Payment Card Industry (PCI) data security standards. All payment transactions are encrypted.

We encrypt data transmitted to and from the App. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Your data may be processed or stored via destinations outside of Nigeria but always in accordance with data protection law, including mechanisms to lawfully transfer data across borders, and subject to strict safeguards. For example, we work with third parties who help deliver our services to you, whose servers may be located outside of Nigeria.

YOUR RIGHTS

As indicated above, whenever we rely on your consent to process your personal data, you have the right to withdraw your consent at any time by accessing the privacy settings in the App.

You also have specific rights under the NITDA Guideline, and Data Protection Act to:

• Wherever we process data based on your consent, withdraw that consent at any time. You can do this via the privacy section of our App;
• Ask us to rectify or erase information we hold about you, subject to limitations relating to our obligation to store medical records for prescribed periods of time;
• Ask us to restrict our processing of your personal data or object to our processing; and 
• Ask for your data to be provided on a portable basis.